Fidelity Bank Releases Video of Violent Customers Attacking Security Guards, Restates Commitment to Peaceful Operations

Ronke Kehinde/

Fidelity Bank has debunked claims being circulated on social media that one of its managers ordered the beating of customers at a branch in Lagos.

The bank in a statement signed by its Divisional Head, Brand and Communications, Mr Charles Aigbe, says no official of the bank ordered such alleged assault.

The statement, which is supported by an attached CCTV footage of its ATM gallery at Alagbado Branch, insists that Fidelity Bank does not encourage any form of violence.

It says: “Following the unfortunate incident on the video currently in circulation on the above subject, we have obtained the attached CCTV footage at the ATM area which captures the full incident.

“As can be seen in the footage, a security personnel observed the boys ‘shoulder surfing’ and upon his enquiry, they attacked him twice, leaving him with a bleeding eye before the intervention of the police.

“Whilst reiterating that no official of the bank ordered the assault as alleged, we do hereby state categorically that Fidelity Bank does not encourage any form of violence.

“As a responsible corporate citizen, we assure all stakeholders that we will continue to emphasize the safety of all as investigations on this matter by the police continue.

“We thank all our customers and stakeholders who have reached out to us in the wake of this.”